Terms and Conditions
Before proceeding to post an order or register an account with us, we urge you to carefully review these terms and conditions. By clicking “I AGREE,” you signify your consent to abide by all the provisions outlined in this agreement.
This agreement, also referred to as the “Agreement” or “contract,” establishes the formal understanding between Elitewriting.com Limited (referred to as the “Company,” “We,” or “Us”), a reputable writing platform, and you (“Customer” or “You”). It governs the use of our website and services available at ElitesWriting. By accessing and utilizing our Website, you acknowledge your acceptance of the terms and conditions detailed herein. Furthermore, you affirm that you possess full legal authority to enter into these Terms of Use and are bound by them.
Services to be Offered
Elitewriting.com Limited offers academic assistance services to customers through the delivery of written documents, referred to as “Projects” or “Orders,” which are available in various formats including Microsoft™® Word™, Power Point™, Excel™, as well as Apple™® Mac OS X™ Pages™, Keynote™, and Numbers™. These products are meticulously tailored and formatted to match the customer’s account on our website. We ensure that each Project is delivered in accordance with the specified order requirements and within the agreed-upon timeline. However, the Company reserves the right to modify the delivery time subject to mutual agreement with the Customer.
Conditions of Service
In terms of service conditions, the phrase “Order Requirements” includes all details provided in the order form during order placement. For urgent projects, defined as those with a delivery timeline ranging from 2 to 48 hours, customers have a window of 3 hours to make any additions, alterations, or submit project materials. Similarly, for non-urgent projects exceeding a 48-hour delivery timeframe, this window extends to 20 hours. Any submissions within these specified timeframes are considered integral components of the “Order Requirements.” Beyond these timeframes, unless otherwise mutually agreed upon, subsequent updates and materials are classified as “Additional requests” at the discretion of the Company. In such cases, the Company reserves the right to impose an additional charge for any extra work necessitated by these requests. Rest assured, we are committed to ensuring that each project is executed with the requisite expertise level and in accordance with the specified Order Requirements.
Order Placing and Registration
- Placing an order entail completing the Order form available on the Website. No Product is provided through any other means besides formal request.
- The Order form serves to outline the scope of work, Order parameters, and delivery terms. Ensuring precise, comprehensive, and final information in each standard Order form section is your responsibility.
- Alongside your Product requirements, you’ll be prompted to register by furnishing your contact details, including name, email address, and phone number. It is incumbent upon you to keep this information up-to-date by either updating your Account details accordingly or notifying our support team of any changes that may occur over time.
Order Payment and Discounts
- By initiating an Order, you are entering into an agreement to purchase the Product from Us. We commence processing Your Order only upon receipt and authorization of payment for the Product.
- The payment for the Product is determined by our current pricing, which is outlined in our pricing section. Payment is required in advance, as indicated in the order form, once the scope of work has been identified. Product delivery is contingent upon full payment and authorization.
- Various payment methods are accepted for Orders, as listed on the Website. Please refer to the Website for available payment methods at the time of your transaction.
- We retain the right to provide discounts and bonuses at our discretion, in accordance with our current Discount Policy.
- Ensuring fairness, the Company commits to providing equal access to information regarding discount and bonus programs for all Clients without exception.
- In the event that a client decides to discontinue working with us, a refund will be processed according to the terms outlined in the Money Back Guarantee Policy. Please note, we cannot be held liable for any Bank Transfer fees, transfer anomalies, or delays resulting from banking services.
- You are responsible for remitting any applicable taxes, including services or value-added taxes, based on the jurisdiction of the Services provided.
- Depending on your residency or location, additional taxes, such as ad valorem taxes, may apply to certain fees charged by us. These taxes will be included in the fees billed to you, where applicable.
- You acknowledge your obligation to comply with income tax provisions in your jurisdiction.
9.1. Value-Added Tax (VAT) will be included in the service purchase price during the transaction process.
9.2. The applicable VAT rate is determined by the destination country, identified based on the client’s IP address registered in their profile at the time of registration.
9.3. Clients are responsible for ensuring the accuracy of their IP address and geolocation information provided during registration. 9.4. If there is a need to change the country specified during the initial registration process for VAT purposes, please contact our support team for assistance.
Order Process
- Order Validation: We retain the authority to conduct a thorough review of the order details subsequent to the final payment to ensure alignment with the client’s stipulated requirements. In cases of discrepancy, we reserve the prerogative to adjust the order to ensure compliance with the client’s specifications.
- Determining Order Volume: Each order submitted by the client is accompanied by a specified volume, measured in pages, with a standard equivalence of 300 words per page. Upon receipt of the product, it is imperative that the document conforms to the anticipated volume. Any disparities in page count or word count entitle the client to request a revision to reconcile the discrepancy.
- Order Details Amendments: Clients are permitted to introduce modifications to the scope of work provided the assigned writer has not commenced work on the order. Once the writer has initiated research or begun working on the order, alterations to the order details are no longer feasible. Should the client wish to augment the order volume, enhance complexity, or narrow the completion terms, additional compensation may be required to accommodate these adjustments.
- Resource Specifications: If clients necessitate the utilization of specific resource materials in the order fulfillment process, it is incumbent upon them to explicitly specify these resources or furnish them to the assigned writer.
- Communication Channels: We strongly encourage clients to engage in effective communication with the assigned writer or our support team. Clients can leverage the messaging system integrated into the website or directly contact our support team via phone or live chat to seek clarifications or provide additional instructions.
- Progress Monitoring: Clients have the facility to monitor the progress of their orders through their personal accounts, where comprehensive information regarding the order and its status is accessible. Additionally, clients can avail themselves of our 24/7 support channels to obtain real-time updates on the status of their orders.
Order Delivery Responsibilities
- Our commitment includes ensuring the timely delivery of the Product in accordance with the specified deadline outlined in the Order. However, it is imperative that the Client takes responsibility for ensuring the availability of delivery channels once we have furnished the Product. We cannot be held liable for instances such as an inaccurate email address provided by the Client, emails being filtered as spam, internet disruptions, or any oversight on the Client’s part regarding communication channels beyond our control.
- We encourage the Client to reach out to our support team for any assistance required during the delivery process. Furthermore, it is the Client’s duty to promptly download the Product once it has been provided by us.
Please review our MONEY BACK GUARANTEE to be aware of your right to a refund.
Order Revision/Revision Guidelines
- Please note that we reserve the right to decline a revision request if the revision instructions violate initial Order instructions. In such cases, the Client may be requested to pay additionally for the requested changes or place the Order for editing.
- Please note that we reserve the right to decline or limit multiple revision requests if the Client’s behavior demonstrates obvious exploitation of the Writer and other unreasonable requests.
The Use of Products
When you make a payment for an order, you agree that it is for personal and non-commercial use only. The payment reflects the time and effort invested in conducting relevant research and writing about your order. You are prohibited from reproducing, modifying, distributing, or displaying the product beyond a reasonable limit necessary for personal use, whether online or in hard copy.
Plagiarism Statement
By submitting an Order and/or payment for a Product, you acknowledge and agree that:
- We retain the authority to terminate any agreement, contract, or arrangement with individuals who endorse or endeavor to present Products as their original work. Furthermore, you acknowledge that any Product furnished by us may not be disseminated to third parties or distributed in any manner for remuneration or any other purpose. In the event that we suspect a Product has been disseminated or utilized by you in a manner inconsistent with these Terms and/or constitutes plagiarism, we reserve the right to decline further collaboration and/or provision of Services to you.
- You are prohibited from affixing your name to any Product. All Products and/or any other written materials delivered to you by us are intended solely for research and/or reference purposes. We do not endorse, encourage, or knowingly engage in plagiarism or any other forms of academic fraud or dishonesty. We strictly adhere to and comply with all copyright laws and will not knowingly condone any client’s act of plagiarism or violation of copyright laws. You agree that any Product and/or other written material delivered is provided solely as a model or exemplar document for research purposes. The custom-written samples provided by us are for research purposes ONLY and are not to be used as a substitute for your own writing. They are meant only as a guiding framework from which you can learn how to structure your research properly or derive inspiration for your own ideas. Portions of the research provided by our company may be incorporated into your original piece of writing only if appropriately cited or paraphrased. Please refer to your university’s plagiarism guidelines for acceptable use of source material.
- Our company and its affiliates and/or partners shall not be held accountable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material obtained from the Website. This includes instances of plagiarism, legal disputes, poor academic performance, expulsion, academic probation, loss of scholarships/awards/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. Purchasers of Products from the Website are solely responsible for any disciplinary actions resulting from the improper, unethical, and/or illegal use of such Products.
Account Information and Security
- As part of the registration process, you will be asked to provide your name and email address (one or both of which will be your username for the Website) and select a password.
- You must keep your Account information secure and must not disclose it to or share it with anyone.
- You will be responsible for all activities and Orders associated with Your Account. If you know or suspect that someone else has Your password, you should go to EDIT PROFILE and change it Yourself, or contact us using one of the methods specified in the policy.
- We reserve the right to change Your password if we believe that it is no longer secure. If we do so, you will be notified by an email sent to the email address provided in your Account.
- If You forget Your password, the website will provide you with clear guidance to help you reset the password provided You satisfy our security check.
Limitation of Liability
Elitewriting.com Limited bears no responsibility for any damages resulting from your misuse of our website. We retain the right to amend, modify, or alter this Agreement at our discretion, with notice of such changes provided via electronic mail to our users. This Agreement represents the understanding between elitewriting.com and its users, superseding all prior agreements concerning website usage.
Confidentiality
We are dedicated to safeguarding your confidentiality. Only authorized personnel with a genuine need-to-know have access to any information gathered from our writers. The records of our writers are treated as confidential and will not be disclosed to any external party unless compelled by legal authorities. We do not engage in the sale, sharing, or renting of your personal information to third parties, nor do we utilize your email address for unsolicited correspondence.
Confidential information excludes data that:
- Was publicly available at the time of receipt by us.
- Becomes public knowledge after receipt, without our involvement.
- Was received from a source other than you, without a breach of confidentiality obligations from either party.
- We are obligated by law to disclose.
Any feedback or testimonials you provide on this website are considered non-confidential. We reserve the right to utilize such information freely and without restriction. By submitting feedback or testimonials, you affirm that:
- Your submission does not contain confidential or proprietary information belonging to you or third parties.
- We are not bound by any confidentiality obligations regarding the feedback or testimonial.
- You are not entitled to compensation or reimbursement for the feedback or testimonial under any circumstances.
Intellectual Property
- You acknowledge and agree that all materials, products, and services accessible through this website are the sole property of elitewriting.com, along with its affiliates, directors, officers, employees, agents, suppliers, or licensors, encompassing all copyrights, trade secrets, trademarks, patents, and other forms of intellectual property. Moreover, you expressly undertake not to replicate or distribute elitewriting.com’s intellectual property in any manner, whether electronically, digitally, or through new trademark registrations.
- By uploading and publishing content on elitewriting.com, you grant the website a royalty-free, non-exclusive license to display, utilize, copy, transmit, and broadcast said content. Any concerns related to intellectual property disputes should be resolved through mutual agreement with the company. Additionally, you consent to the following terms regarding intellectual property:
- – The products delivered to you are authored by our writers.
- – Full copyright ownership of any products or materials delivered to you remains with us and/or our affiliates and partners.
- – Upon payment for products, we grant you a non-exclusive license to utilize the products solely for your personal, non-commercial purposes.
- – You agree not to distribute, publish, modify, transmit, display, or create derivative works from the products or content of this website without our explicit written consent.
- – You assume responsibility for any losses incurred by us due to unauthorized use of products or materials available on this website.
- – Any material provided by you to facilitate product development shall remain confidential and under your ownership at all times.
Term
These Terms and Conditions will remain valid and enforceable for you as long as you actively participate in the Program (“Term”). Either party has the right to end these Terms at any time, with or without cause, by providing notice to the other party. After the Term concludes, no Writer’s Fee will accumulate or be earned by you. The writer can only receive the Writer’s Fee during the Term, and any fees earned up to the termination date will remain payable if the related Orders are not canceled or returned. The obligations regarding “Confidentiality” and “Copyright” outlined in these Terms and Conditions will persist even after the termination of this agreement, regardless of the reason for termination.
Disclaimer
- The Website is provided on an “as is” basis, and we do not guarantee that it will meet your expectations or requirements. If your computer equipment does not support relevant technology, such as encryption, you may encounter difficulties accessing the Website or using some or all of its services.
- Access to the Website is facilitated through the World Wide Web, which operates independently of us. Your utilization of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We do not assert that the Website is suitable or available for use in every jurisdiction.
- The Website may include hyperlinks to websites and resources owned by third parties. These third-party websites and resources may have their own terms of use and privacy policies, which you should review. We disclaim any responsibility or liability for any third-party websites and resources, and your access and use of such services and content are at your own risk. Before providing any personal information to another website, we recommend reviewing its policies.
- In no event will we be held liable for any loss or damage arising from modifications we may make to the Website.
- We bear no liability to you or any other individual, whether arising from your use of the Website, your inability to use the Website, or for any other reason. This includes matters due to events outside our reasonable control, as well as unforeseeable losses or damages.
- Nothing in these Terms is intended to restrict or exclude any liability for death or personal injury resulting from negligence, fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law. These provisions are not intended to affect your statutory rights as a consumer.
Miscellaneous
- You are prohibited from transferring any of your rights outlined in these Terms to any third party. However, we reserve the right to transfer our rights under these Terms to another business entity, provided we reasonably believe that your rights will remain unaffected.
- In the event of a breach of these Terms by you, if we opt not to take immediate action, we retain the entitlement to enforce our rights and remedies at a later time or in any subsequent situations where you violate these Terms.
Notification of Changes
We explicitly retain the authority to modify these Terms and Conditions periodically without prior notice to you. You acknowledge and consent that it is your duty to periodically review both this Website and these Terms and Conditions, acquainting yourself with any alterations. By continuing to use the Website following such modifications, you affirm your acknowledgment of the updated Terms and Conditions and your agreement to adhere to and be governed by them.
Notices
- Unless otherwise stated in these Terms, all notices from You to us must be in writing and sent to our contact address given in the CONTACT US page on the Website.
- All notices from us to you will be either:
- – displayed on the Website from time to time;
- – displayed on Your order page; or
- – emailed to the email address provided in the Account.
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